每日原则:进行调查并让员工知道你将开展调查
进行调查并告知员工你将开展调查,别搞突然袭击。安全监控不应当被视为对个人诚信的怀疑,这就像银行的柜员并不会因银行派人检查他抽屉里的钞票数量(而非仅仅相信柜员自己报的数量)就认为银行怀疑他不诚实。要向员工做出解释,让他们理解。
但是,即使最好的安全监控措施也不是万无一失的,因此(与很多其他美德一样),诚信是值得赞扬的美德。
Investigate and explain to people that you are going to investigate so there are no surprises. Security controls should not be taken personally by the people being checked, just like a teller shouldn't view the bank counting the money in the drawer (rather than just accepting the teller's count) as an indication that the bank thinks the teller is dishonest. Explain that concept to employees so that they understand it.
But even the best controls will never be foolproof. For that reason (among many others), trustworthiness is a quality that should be appreciated.
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《每日原则》为瑞·达利欧(Ray Dalio) 原创,
《原则》团队翻译,欢迎分享,转载请注明出处。
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