每日原则:防止“部门错位”
这是指支持部门的职责是提供支持,它们却误把自己的职责当成决定被支持的部门的工作应当如何做。这方面的例子有,后勤部误认为它们能决定配备什么设施。虽然支持部门应当知道被支持部门的工作目标,并就可能的选择向其提供反馈意见,但不应当由它们来决定业务部门的规划。
This happens when a support department mistakes its responsibility to provide support with a mandate to determine how the thing they are supporting should be done. An example of this sort of mistake would be if the facilities group thought it should determine what facilities we should have. While support departments should know the goals of the people they're supporting and provide feedback regarding possible choices, they are not the ones to determine the vision
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