招聘【H1B】| IT Support Engineer

招聘

IT Support Engineer

Company Introduction

The hiring company is the world's leading developer of low-cost, low-power, high-performance Artificial Intelligence (AI) processors. Founded by veteran Silicon Valley entrepreneurs and Artificial Intelligence scientists, the company aims to expand the power of cloud Artificial Intelligence to local devices with greater performance and efficiency, and to make Artificial Intelligence Productization possible.

Job Title: IT Support Engineer

Job ID: FH1984

Industry: Artificial Intelligence (AI)

Location: Milpitas, CA

Job Type: Full-time, permanent

Salary: $50-70K/Year (DOE)

H-1B Sponsored? Yes

Job Responsibilities:

Provide technical support for systems and end users and resolve issues as they arise remotely, over the phone and on-site.
Document assets, configurations, processes, and other critical information and maintain records.
Configure and deploy systems, applications and services.
Perform routine maintenance on servers, workstations, and network equipment.
Maintain security standards and adhere to evolving best practices.
Assist in moves, adds, and changes with systems, account users, groups, and permissions.
Work with other engineers on project and with problem solving.

Job Requirement

5+ years of IT experience.
MCSA/MCSE Certifications required
Proficient in Microsoft server systems and desktop: MS Server 2008/12/16, Win 7/8/10, Office 2010/13/16, Exchange/Office 365 2013/16, Active Directory.
Working knowledge of Linux (Ubuntu / CentOS distributions)
Good understanding of network architecture and protocols. Network troubleshooting skills required
Systems administration (DNS, NFS, SMTP, SNMP, TCP/IP, Linux)
Router/Firewall experience (Cisco, SonicWALL, etc.) a plus.
Experience with Hyper-V & VMWare virtualization setup & administration.
Good verbal and written communication skills.
Ability to work with others, but also work independently and multi-task in a dynamic environment.
Ability to communicate technical concepts to a non-technical audience.
Show willingness to advance your technical knowledge and continually improve your skills.