BitTiger CEO: Steven Kehoe
As many of you know, over the last three years I have served BitTiger in the Co-CEO role with Dr. Qinyuan Feng. In just three short years, we’ve seen the company grow and change more than we ever expected. However, as BitTiger prepares itself for its next phase both Dr. Feng and I, as well as the Board of Directors, decided that it would be best for BitTiger to change from a Co-CEO model to a single CEO model. After much discussion on the best path forward for the company, it was decided that I would continue as CEO of BitTiger. Dr. Feng will continue to serve on the Board of Directors and maintain his teaching role within BitTiger but has stepped back from day-to-day operations.  
One of my goals as the CEO of BitTiger is to increase our transparency with the BitTiger community. Today I will share some updates on the current and future direction of BitTiger. When we started out in 2015, we set out to build an education model that is closely tied to industry demands and focused on student career outcomes. Scaling this type of education model is challenging, and it has become clear to me through both indirect and direct feedback from our students, that BitTiger’s pursuit of high growth over the last 18 months resulted in a learning experience that fell below our standards in several of our courses. As a result, I have made the very difficult but necessary decision to reduce the number of courses we offer by half, so that we can focus on delivering our three most popular courses with the highest possible quality. We also now have a dedicated full-time instructor on each of our courses, to provide a foundation upon which our part-time teachers can share their expertise.
As a result of this decision, BitTiger has laid off 30% of our US-based staff. We regret having to lose some of our valued team members and will be doing everything we can to help them transition to new and great opportunities. The cuts come from across the company but represent less than a 15% decrease in staff on our Education team, the group dedicated to delivering a high-quality experience to all of our students. The cuts had nothing to do with the affected employees’ performance but reflected a changing need in roles we require going forward. The end result will be a restructuring in which more BitTiger employees are assigned to each of our courses, including the aforementioned full-time in-house teacher for each course. We are also making adjustments to how we support each course according to feedback from our students, like adding even more time with direct interaction between teachers and students. We will also similarly be adjusting our curriculums according to what students say has or has not worked best in the past. We always appreciate your feedback and are constantly updating our classes to meet the needs of job seekers. A future Community Update Letter may be entirely devoted to this topic.
While this week represents a tough transition for the BitTiger family, we remain motivated by the thousands of students who have successfully completed our programs and continue to land excellent jobs, and the tens of thousands of students who find value in the many free resources we produce for the community. I look forward to regularly sharing updates with you through these community letters in the future and wish you all the best of luck in your studies!
Best regards,
Steve Kehoe
CEO of BitTiger
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